Protecting your data is our top priority. This policy explains how we collect, use, and safeguard your information when you use Nautix Port Community System.
Welcome to Nautix Port Community System ("Nautix," "we," "our," or "us"). This Privacy Policy explains how PT. Delapan Media Investama collects, uses, discloses, and safeguards your information when you use our maritime technology platform and services.
Important Notice
By accessing or using Nautix Port Community System, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
This policy applies to information we collect through our website, mobile applications, software platforms, and in the course of providing our maritime technology services to port authorities, shipping companies, logistics providers, and other maritime stakeholders.
For the purposes of this Privacy Policy:
Any information relating to an identified or identifiable natural person ("Data Subject").
Any operation performed on Personal Data, whether or not by automated means.
The entity that determines the purposes and means of processing Personal Data.
The entity that processes Personal Data on behalf of the Data Controller.
Nautix Port Community System and all related maritime technology solutions.
We collect several types of information from and about users of our Services, including:
We use the information we collect for various purposes, including:
To provide, maintain, and improve our maritime technology services, including port management, vessel tracking, and logistics optimization.
To authenticate users, prevent fraud, and ensure the security of our systems and maritime operations data.
To communicate with you about service updates, security alerts, support messages, and maritime industry insights.
To analyze usage patterns, optimize port operations, and develop new features for the maritime industry.
To comply with maritime regulations, legal obligations, and government requests related to port operations and shipping.
We may share your information in the following circumstances:
We may share information when you give us explicit consent to do so.
We engage trusted third-party companies to perform functions on our behalf, such as cloud hosting, payment processing, and analytics.
In connection with any merger, acquisition, or sale of assets, your information may be transferred as a business asset.
We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of our company, users, or others.
We may share operational data with port authorities, customs agencies, and other maritime regulatory bodies as required for compliance and safety.
Data Processing Agreements
All third-party service providers are bound by strict data processing agreements that prohibit them from using your personal information for any purpose other than providing services to us and require them to maintain appropriate security measures.
We implement comprehensive security measures to protect your information:
Security Responsibility
While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to maintain and improve our security practices.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
| Data Type | Retention Period | Notes |
|---|---|---|
| Account Information | 7 years after account closure | For legal and tax compliance |
| Operational Data | 10 years | Required by maritime regulations |
| Financial Records | 10 years | For accounting and audit purposes |
| Marketing Data | 3 years after last interaction | With consent for marketing purposes |
| Support Tickets | 5 years after resolution | For service improvement |
Upon expiration of the retention period, data is securely deleted or anonymized using industry-standard methods that prevent recovery.
Depending on your location and applicable data protection laws, you may have the following rights:
Request a copy of the personal information we hold about you.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal information under certain conditions.
Request restriction of processing your personal information.
Receive your personal information in a structured, commonly used format.
Object to processing of your personal information under certain circumstances.
To exercise any of these rights, please contact our Data Protection Officer at:
We will respond to all legitimate requests within 30 days. We may need to verify your identity before processing your request.
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
Our Transfer Safeguards
We implement appropriate safeguards for international data transfers, including:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modification indicates your acceptance of the updated policy.
Previous versions of this Privacy Policy are available upon request by contacting our Data Protection Officer.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
PT. Delapan Media Investama
18 Office Park Lt 25 Suite A2,
Jalan TB. Simatupang KAV 18,
Jakarta Selatan, Indonesia 12560
For general privacy inquiries: privacy@8media.id
For data breach notifications: security@8media.id
Emergency contact: +62 813 1316 9999
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.